This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.Chem Sales, Inc., the sponsor of chemsalesinc.com, has created this Privacy Statement to demonstrate our firm commitment to privacy. This statement outlines our information gathering and sharing practices for this Web site.
We maintain strict security over all the information you share with us and use this information in
support of your customer relationship with us and to improve our services to you.
We will not sell, distribute or otherwise make available, any information that you provide us to a
third party. In the future, we may personalize your visit to our site by using your information to
guide our recommendations of items that might interest you.
Occasionally, we may use the information we collect to notify you of important changes to the
Web site, chemsalesinc.com, services and special offers that may be valuable to you.
By using our Web site, you agree that chemsalesinc.com may collect and use this information in
the manner described above. Changes in our privacy policy will posted on this page so that you
are always informed about what information we collect, how we use it, and under what
circumstances we may disclose it.
Returns Policy
Your shopping satisfaction is important to us. If you are not completely satisfied with your purchase, we will arrange to have the merchandise in “resaleable” condition returned for an exchange, or for a refund of the purchase price less shipping and handling costs. Requests for returns must be made within 30 days after delivery.
To return merchandise, follow the steps below:
1. Complete the Merchandise Return Form found on the home page, and fax it to 419-531-9565.
2. Upon receipt of your Merchandise Return Form, you will be contacted to arrange for pick up of returned merchandise.
* Return shipment charges will be charged to your account.
For questions about returns contact us via
E-Mail : chemsalesinc@sbcglobal.net
Phone: 1-800-638-5698 (M-F 9:00 am to 5:00 pm EST)
Fax: 419-531-9565
Mail: Chem Sales, Inc./P.O. Box 351684/Toledo, OH 43615/ Attn: Returns Dept.
Frequently Asked Questions
Q: I do not have the original packing slip, can I still return it?
A: Yes, please indicate the order confirmation number, if known, name of the purchaser, reason for the return, item being returned, and the month that the order was placed.
Q: What do I do if I received the wrong item or an incomplete shipment?
A: Please contact us @ chemsalesinc@sbcglobal.net or telephone 1-800-638-5698 to notify us of the problem.